Shipping policy

At CAPUANI, each order is handled with the utmost care, reflecting the precision and quality of our products.

All shipments are prepared and dispatched in compliance with applicable transport regulations for fragrances.

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We currently ship to:

If your country is not available at checkout, please contact us directly info@capuani.ch.

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Due to the nature of our products (fragrances classified as Limited Quantity – UN1266), shipping is carried out under specific conditions:

Domestic shipping via standard parcel services

Shipped via ground transport through trusted carriers (e.g. DHL, Colissimo or equivalent)

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Orders are typically processed within:

During launches, pre-orders, or high-demand periods, processing times may be slightly extended.

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Estimated Delivery Times

Please note that these are estimated delivery times and may vary depending on carrier delays.

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Shipping costs are calculated at checkout based on:

We continuously work to optimize shipping rates for our customers.

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For cross-border shipments:

CAPUANI is not responsible for delays caused by customs clearance.

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All perfumes are shipped under Limited Quantity (LQ) regulations – UN1266, ensuring safe and compliant transport.

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Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email including a tracking number.

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If a delivery fails due to:

The package may be returned to us. In such cases:

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Please ensure that your shipping details are complete and accurate.

CAPUANI cannot be held responsible for shipments lost due to incorrect information.

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For any shipping-related inquiries, please contact us at: